Refund policy

Temptation Beauty & Lifestyle – Returns & Refunds Policy

❌ No Returns or Refunds on Beauty Products

Due to strict hygiene and safety standards, we do not accept returns or issue refunds on beauty, skincare, and personal care products once they have been purchased. This policy ensures the integrity and safety of our products for all customers.

📦 Exceptions

We will only consider a return or refund in the following cases:

The product arrives damaged or defective.
The wrong item was shipped in error.

In these cases, please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging. Our team will review your claim and provide a resolution, which may include a replacement or store credit.

💳 Non-Returnable Items

Opened or used beauty products
Skincare and cosmetics (for hygiene reasons)
Clearance or sale items

🔄 Process for Approved Returns

If your return request is approved:

Items must be returned in their original, unopened packaging.
Customers are responsible for return shipping costs unless the item was incorrect or faulty.
Refunds, when applicable, will be issued to the original payment method within 7–10 business days after inspection.

📌 Important Notes

We reserve the right to refuse returns that do not meet the above criteria.
Temptation Beauty & Lifestyle is not responsible for delays or issues caused by shipping carriers.